📓Privacy Policy

Introduction and Definitions

1.1. This Privacy Policy outlines how BaseHaven handles personal data in connection with its services. By using our services, you consent to the terms set forth in this policy.

1.2. Definitions:

1.2.1. Data Controller: Entity determining the purposes and means of personal data processing.

1.2.2. Data Processor: Entity processing personal data on behalf of the controller.

1.2.3. Data Subject: Typically the user, whose personal data is processed.

1.2.4. User: Any individual using BaseHaven's services.

Data Collection and Use

2.1. We collect the following information via our contact form: Name, Email Address, and other information included in your message through our contact form, we may also collect additional data such as usage statistics, IP addresses, and cookies to enhance our service experience.

2.2. The data is collected primarily based on your consent and as necessary to provide and improve our services, respond to inquiries, and offer customer support. It also helps us in service development and informing you about updates or changes.

2.3. With your consent, we may use your contact information to send updates and promotional materials related to our services. You have the right to opt-out of receiving these communications at any time.

2.4. We may share your data with trusted third-party service providers to enhance our services. These partners are obligated to protect your data and use it only for the purposes we specify.

Data Storage and Protection

3.1. Your data is securely stored on our servers and is accessible only to authorized personnel. We use industry-standard measures, such as encryption, to protect your data from unauthorized access.

3.2. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. In line with our commitment to protect user privacy, user transaction records are retained for only 24 hours to allow for timely resolution of any transaction-related issues. After this period, the records are permanently deleted to ensure user privacy and data protection.

3.3. In the unlikely event of a data breach, we are committed to informing affected individuals and relevant authorities promptly, in accordance with applicable data protection laws.

3.4. If data is transferred internationally, we ensure that appropriate safeguards are in place to maintain the same level of data protection as in your jurisdiction.

3.5. You have the right to access, correct, or request deletion of your personal data. Given our limited data retention period, we encourage you to exercise these rights promptly. Please contact us if you wish to exercise these rights.

Data Sharing and User Rights

4.1. While we do not sell or trade your data, it may be shared with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.

4.2. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4.3. In cases other than legal requirements, we will share your data with third parties only with your explicit consent.

4.4. You have the right to access, correct, or request deletion of your personal data. For requests to access or delete substantial amounts of data, we may require a verification process to ensure the security of your information.

Zero Personal Data Approach

5.1. In line with our minimal personal data approach, we collect only the essential information required to facilitate transactions and comply with legal obligations. This approach supports our goal to maintain user anonymity to the maximum extent possible.

5.2. The limited personal data we process is used strictly for necessary purposes, such as responding to service inquiries, ensuring the security of transactions, and fulfilling regulatory requirements.

5.3. We are committed to maintaining the highest standards of privacy and security. All personal data is treated with the utmost care and protected by robust security measures.

5.4. We strive to be transparent about our data practices. If there are any changes in the way we process personal data, we will communicate these changes clearly to our users and obtain necessary consents.

Cookie Policy

6.1. We use cookies to enhance user experience, which do not personally identify users. These cookies can be disabled through browser settings.

Cookie Policy

7.1. We reserve the right to modify this policy. We will notify users of significant changes via our website or through direct communication.

Contact

8.1. For questions about this policy, contact us at [e-mail].